By making current coding, pricing, regulatory, and local coverage determination information easily accessible by clinical and financial staff involved in charge capture, coding and other critical steps in the revenue cycle, Online Reference Toolkit helps healthcare organizations to produce accurate charges for clean claims and fewer denials. The new version of Online Reference Toolkit, in addition to providing mobile access and a new user interface designed for ease of use, also includes personalization and productivity enhancements that extend the benefits of the toolkit for improving financial performance, operational efficiency, and compliance.
Craneware online toolkit pdf#
Typical formats include pure HTML, compiled HTML (CHM), WinHelp, Lotus Notes, Adobe PDF and Microsoft Word.Craneware plc announced several new capabilities, including mobile device access, for its Online Reference Toolkit(R), which provides actionable charge compliance information to healthcare organizations, and is included in each of the company's Chargemaster Toolkit(R) solutions.
Craneware online toolkit manuals#
Printed user guides are just one type of documentation produced by award-winning TechScribe, who also specialise in producing online help, training aids, reference manuals and process and procedure guides for software products. A lot of customer satisfaction hinges on getting the support just right." "The cost of employing a full-time technical writer in-house would have been too onerous, but we recognised the importance of getting a professional to produce the user guide. "We certainly made the right choice in working with TechScribe," said Keith Neilson. With their ability to focus on the needs of software users, they developed a user guide, which was both user-friendly and jargon-free.
Craneware online toolkit how to#
They wanted printed documentation, something they felt familiar with and that they knew how to use." We have online help, but some of our users did not feel comfortable using it. "Our installation and training course helps to introduce our users to the 'Toolkit' product," explained Keith Neilson, Chief Executive Officer at Craneware, Edinburgh, "But we knew that our users needed extra support.
The software then checks the validity and compliance of the claim against billing regulations and also searches for any areas where potential revenue has been overlooked. Each service is coded separately, ensuring that claims can be drawn up quickly and efficiently. Sheffield-based technical communication company, TechScribe, has developed a new user guide for a market-leading software product from Craneware ().ĭesigned for the United States healthcare market, the Active Chargemaster Professional Toolkit provides an unrivalled billing and auditing solution for charging healthcare services.
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